Verify your rehab coverage,
confidentially.
Your information is protected under HIPAA and used only to confirm benefits with your insurance carrier. We do not share your data, we do not contact your employer, and verification carries zero obligation to admit.
LegitScriptCertified
Tell us about your coverage.
All fields are confidential. A counselor will reply within minutes during admissions hours.
100% confidential. Your information is protected under HIPAA. By submitting, you consent to a Pines Recovery Life admissions counselor contacting you about your coverage and treatment options. Your information is not shared with third parties beyond your insurance carrier for verification purposes. You may unsubscribe at any time.
Prefer to speak to someone directly?
Call (855) 981-8935Every major carrier, one place.
What happens next, step by step.
Once your verification request reaches our admissions team, the process is designed to be fast, clear, and free of surprises.
Verification Call
Within minutes during admissions hours (or first thing the next morning for overnight submissions), an admissions counselor calls your insurance carrier to confirm your benefits for medical detox and residential inpatient treatment.
Your Numbers Explained
Your counselor calls you back with exact numbers: deductible status, coinsurance rate, out-of-pocket maximum, and authorization expectations. No jargon, no pressure, no hidden fees.
Your Decision
You decide — today, this week, or never. If you’re ready to admit, your counselor walks you through the intake process. If you need time, there’s no pressure. Verification carries zero obligation.
Prefer a conversation? We’re here 24/7.
Admissions counselors answer day and night. Your call is confidential and HIPAA-protected; you don’t have to provide information you aren’t ready to share.
Call (855) 981-8935Questions about the process, answered.
How long does verification take?+
Is verification confidential?+
Do I have to admit if I verify?+
Will my insurance know I verified?+
What information do I need?+
Reviewed by Sergey Litvinov, MD — Medical Director and board-certified psychiatrist at Pines Recovery Life. Updated April 2026.
Authoritative references: SAMHSA · CMS Mental Health Parity · ASAM Criteria
Frequently Asked Questions
Which insurance plans does Pines accept?
We are in-network with Blue Cross Blue Shield (every state plan), UnitedHealthcare, Aetna, Cigna, Tricare, Humana Military, and the VA Community Care Network. Other carriers may be accepted as out-of-network — submit your insurance details and we will confirm.
How does insurance verification work?
You provide your name, date of birth, insurance carrier, and member ID. Our admissions team contacts your insurer to confirm benefits, deductibles, and coverage levels for medical detox and residential treatment. We typically respond within an hour during business hours.
Will checking my insurance affect my coverage or credit?
No. Insurance verification is a benefits inquiry — it does not change your coverage, increase your premium, or affect your credit. Your insurer is not notified of any treatment decision until you formally enroll.
How long does verification take?
Most verifications complete within an hour during business hours, and within a few hours overnight. We reach out by your preferred contact method (phone, email, or text) with a clear summary of what your plan covers.
What if my insurance does not cover the full cost?
We can discuss out-of-pocket pricing, payment plans, and third-party medical financing. Some patients combine insurance with self-pay. We will never recommend a treatment plan you cannot access.
Is verification confidential under HIPAA?
Yes. Every interaction with our admissions team is HIPAA-protected. Your information is never shared with employers, family, or third parties without your written authorization.
