24/7 Confidential Admissions · HIPAA-ProtectedSpeak with a counselor now: (855) 981-8935

Contact Pines Recovery Life in Pembroke Pines, Florida

A licensed counselor answers the phone at any hour of any day. Call for yourself, for someone you love, or just to talk through what your options are. Every conversation is HIPAA-protected and carries no obligation.

Accredited & Certified
Joint CommissionGold Seal of Approval LegitScriptCertified
SAMHSAListed
Florida DCFLicensed Provider
HIPAACompliant
DEARegistered

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We are in Pembroke Pines, Florida

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1151 Poinciana Dr., Pembroke Pines, FL 33025

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Office hours

Admissions: 24 hours / 7 days / 365 days
Business office: Monday to Friday, 9:00 AM to 5:00 PM EST

Arriving by air

Fort Lauderdale-Hollywood Intl. (FLL), about 20 min by car
Miami International (MIA), about 35 min by car

Physician-led, accredited, and built for unhurried care.

Most people who call this number have not slept much and are not sure what they are even asking for. That is fine. The call is for working out what is happening medically, what your insurance covers, and whether this is the right place. Pines is an 18,000 sq ft clinical campus in Pembroke Pines, Florida.

Physician-ledPsychiatrist Medical Director

Medical Director Sergey Litvinov, MD, a board-certified psychiatrist, directs clinical care. Every patient is reviewed by an attending physician, not a counselor signing off on a protocol.

Joint Commission accreditedGold Seal of Approval

The Joint Commission accredits Pines independently and surveys the program against its safety and quality standards.

LegitScript certifiedVerified addiction-treatment provider

LegitScript certification is what Google, Microsoft, and Meta require before an addiction treatment provider can advertise with them. It means an outside audit of how the facility operates.

Co-occurring capabilityDual diagnosis from day one

Depression, anxiety, trauma, and ADHD often come with substance use. We assess and treat them alongside detox, from the first day.

Out-of-network PPO benefits acceptedBCBS, UHC, Aetna, Cigna, Tricare

Most commercial and military plans are accepted. Verification is free, confidential, and typically completed in under 60 seconds.

Private 18,000 sq ft campus40-patient maximum

Private bedrooms, a dedicated medical detox wing, therapy rooms sized for real clinical work, and outdoor grounds.

Pines maintains a 40-patient maximum, which keeps clinician-to-patient ratios well above the regional average and protects the unhurried, individualized care model our medical and clinical teams have built. Every admission is reviewed by Sergey Litvinov, MD, a board-certified psychiatrist; medication decisions, level-of-care transitions, and discharge planning all run through physician oversight rather than administrative checklists.

Common questions, answered plainly.

Will my call show up on caller ID?
Our admissions line shows a generic Pines Recovery Life caller ID. We do not call workplaces, schools, or shared phone numbers without explicit permission.
Is the consultation free?
The phone consultation, insurance verification, and clinical assessment are all free and carry no obligation.
How quickly can I get into care?
Often the same day. Acute medical situations get priority, and verification and authorization usually resolve within hours.
What if I just need information?
That is one of the most common reasons people call. Our counselors talk through options, levels of care, and insurance even when admission is not the next step.
Is everything HIPAA-protected?
Every contact is treated as protected health information from the first ring.
Further Reading

Authoritative references and related resources.

Clinical authorities & sources. American Society of Addiction Medicine: Clinical Practice Guidelines · SAMHSA: National Helpline · CDC: Overdose Prevention

Related Pines resources. Medical detox · Residential inpatient · Dual diagnosis · Admissions process · Insurance carriers · For families

From the first call through aftercare.

Your care starts on the admissions call and runs through detox, residential and aftercare planning. Each stage has someone accountable for it. The admissions counselor, the attending physician, the primary therapist, the case manager and the alumni coordinator all have their responsibilities written into your chart.

Families are looked after in parallel. With your consent, our family liaison keeps them updated, books family therapy sessions and helps them prepare for visits and for what comes after. Without your consent, family education, crisis-line referrals and Al-Anon and Nar-Anon resources are still open to them.

Aftercare planning is done during residential. Your case manager works out what comes next based on where you live, what your insurance covers and what the clinical team recommends.

Communication, charting and data handling are HIPAA compliant. Substance use records carry extra federal protection under 42 CFR Part 2, which limits redisclosure even between healthcare providers. You can put privacy preferences in writing at any point, and our admissions, clinical and alumni teams follow them.

Insurance verification in under 60 seconds.

If you would rather know what is covered before you pick up the phone, our verification tool is confidential and free.

Verify Insurance

Reviewed by Sergey Litvinov, MD Medical Director at Pines Recovery Life. Updated April 2026.

In a life-threatening emergency, call 911. For mental-health crisis support, call or text 988 (988 Suicide & Crisis Lifeline).