24/7 Confidential Admissions · HIPAA-ProtectedSpeak with a counselor now — (855) 981-8935
24/7 Confidential Admissions

Reach us now.
Every hour, every day.

Licensed counselors answer 24/7. Call for yourself, for a loved one, or just for a clear conversation about options. Every contact is HIPAA-protected and carries no obligation.

Accredited & Certified
Joint CommissionGold Seal of Approval LegitScriptCertified
SAMHSAListed
Florida DCFLicensed Provider
HIPAACompliant
DEARegistered
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Visit the Campus

We’re in Pembroke Pines, Florida.

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1151 Poinciana Dr., Pembroke Pines, FL 33025

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Office Hours

Admissions: 24 hours / 7 days / 365 days
Business Office: Monday–Friday, 9:00 AM – 5:00 PM EST

Arriving by Air

Fort Lauderdale–Hollywood Intl. (FLL) — ~20 min by car
Miami International (MIA) — ~35 min by car
Airport pickup coordinated by our admissions team.

Why Pines for contact

Physician-led, accredited, and built for unhurried care.

The choice of where to receive contact matters. Patients and families weigh credentials, environment, and continuity of care alongside cost and coverage. Here is what consistently brings people to our 18,000 sq ft private clinical campus in Pembroke Pines, Florida.

Physician-ledPsychiatrist Medical Director

Medical Director Sergey Litvinov, MD — a board-certified psychiatrist — directs clinical care. Every patient is reviewed by an attending physician, not a counselor signing off on a protocol.

Joint Commission accreditedGold Seal of Approval

Independent accreditation by the nation’s most recognized healthcare standards body. Surveyed against rigorous safety and quality standards.

LegitScript certifiedVerified addiction-treatment provider

LegitScript certification is the standard required by Google, Microsoft, and Meta to advertise addiction treatment. It signals an audited, transparent operator.

Co-occurring capabilityDual diagnosis from day one

Depression, anxiety, trauma, and ADHD frequently co-occur with substance use. Psychiatric assessment and care run in parallel with detox, not after.

In-network with major payersBCBS, UHC, Aetna, Cigna, Tricare

Most commercial and military plans are accepted. Verification is free, confidential, and typically completed in under 60 seconds.

Private 18,000 sq ft campus40-patient maximum

Private bedrooms, dedicated medical detox wing, therapy rooms sized for real clinical work, outdoor grounds. Not a strip-mall storefront.

Pines maintains a 40-patient maximum, which keeps clinician-to-patient ratios well above the regional average and protects the unhurried, individualized care model our medical and clinical teams have built. Every admission is reviewed by Sergey Litvinov, MD; medication decisions, level-of-care transitions, and discharge planning all run through physician oversight rather than administrative checklists.

Contact — FAQ

Common questions, answered plainly.

Will my call show up on caller ID?
Our admissions phone presents a generic Pines Recovery Life caller ID. We do not contact patients or families at workplaces, schools, or shared phone numbers without explicit permission.
Is the consultation free?
Yes. Phone consultation, insurance verification, and clinical assessment are free and carry no obligation.
How quickly can I get into care?
Often the same day. Acute medical situations are prioritized. Verification, authorization, and travel logistics typically resolve within hours.
What if I just need information?
That is one of the most common reasons people call. Our counselors talk through options, levels of care, and insurance even when admission is not the next step.
Is everything HIPAA-protected?
Yes. Every contact is treated as protected health information from the first ring.
Further Reading

Authoritative references and related resources.

Clinical authorities & sources. ASAM — Clinical Practice Guidelines · SAMHSA — National Helpline · CDC — Overdose Prevention

Related Pines resources. Medical detox · Residential inpatient · Dual diagnosis · Admissions process · Insurance carriers · For families

Coordinated Support

From the first call through aftercare.

Care at Pines is delivered along a coordinated pathway, not as a one-off appointment. Coordination begins on the admissions call and continues through detox, residential, and the handoff to aftercare partners. Each phase has named accountabilities — the admissions counselor, the attending physician, the primary therapist, the case manager, and the alumni coordinator each carry specific responsibilities documented in the patient’s chart.

Family members are supported in parallel. With patient consent, our family liaison provides regular updates, schedules family therapy sessions, and helps prepare for visitation weekends and aftercare. Without consent, family education programming, crisis-line referrals, and Al-Anon and Nar-Anon resources remain available so families are not navigating alone.

Aftercare is planned during residential, not at discharge. The case manager identifies suitable step-down providers (PHP, IOP, sober living, outpatient therapy, MOUD prescribers) based on home location, insurance, and clinical recommendation. Pines maintains working relationships with vetted partner programs across our priority states to ensure continuity rather than handing patients off to a generic directory.

Throughout the entire pathway, all communication, charting, and data handling is HIPAA-compliant. Substance use disorder records receive additional federal protection under 42 CFR Part 2, which limits redisclosure even within healthcare settings. Patients and families can request specific privacy preferences in writing at any point in care, and our team honors them across the admissions, clinical, and alumni systems.

Prefer to Verify First?

Insurance verification in under 60 seconds.

If you’d rather know what’s covered before you pick up the phone, our verification tool is confidential and free.

Verify Insurance

Reviewed by Sergey Litvinov, MD — Medical Director at Pines Recovery Life. Updated April 2026.

In a life-threatening emergency, call 911. For mental-health crisis support, call or text 988 (988 Suicide & Crisis Lifeline).